Shipping policy

Processing Time All orders are processed within 2-5 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Rates & Delivery Times

  • Moldova (Domestic): 3-7 business days
  • Europe: 7-14 business days
  • Rest of World: 14-30 business days

Shipping rates are calculated at checkout based on your location and order weight.

Free Shipping Free shipping may be available on qualifying orders. Check our current promotions for details.

Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24-48 hours for tracking information to update.

Delays We are not responsible for delays caused by customs, weather, or other circumstances beyond our control.

Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at contact@lookrover.com within 7 days of the expected delivery date.